After-sale Service

1) Carry out installation, debugging and maintenance at times stipulated in contracts or fixed by customers.
2) Provide on-the-spot training at customer demand.
3) Record and tackle customer complaints about product and service quality, and arrive at the site in the shortest possible time to get problems settled.
4) Make up customer files to keep detailed and long-term records of the installation, debugging and maintenance of every machine. Ensure the traceability of service for every customer and every machine, and provide technical support for customers on the maintenance of every machine.
5) Carry out customer reviews non-periodically to collect customers’ views and suggestions on product and service quality and make timely improvement.
6) All service centers are managed by the After-sale Service Department to ensure the promptness and effectiveness of service.

1. Are you manufacturer ?

Yes , we are professional manufacturer of concrete machinery and lifting machinery from Changsha, China.

2. What’s your main products ?

Concrete machinery: concrete mixer pump,concrete stationary pump, concrete truck mounted mixer pump, concrete pump , concrete line pump, concrete trailer pump

Lifting machinery: Self-erecting tower crane, construction hoist

Spare Parts: S Value,pump line, pump elbow, wear plate etc.

About used concrete equipment,our company has a technical maintenance team with 10 years experience. And we have own independent maintenance workshop, which can accommodate 10 units concrete equipment.

By virtue of becoming cooperation partner with Zoomlion and view of globalization, with high-quality supply and professional technical services, BANGBO is well ahead of construction machinery field in China. Main business covers the used concrete pump truck, trailer mixer concrete pump, trailer concrete pump, truck-mounted concrete pump, concrete mixer pump, crane, etc. Related brands are Putzmeister, Schwing, Sany, Zoomlion, Xgcm, etc. We promise that we will maintain and renew by product inspection standards strictly. We must be the golden exporter to sale high-quality construction equipment of China, and be ther constributor for global economy.